Privacy Policy

Last Updated: 20 November 2023

1. Introduction

1.1. This Privacy Policy outlines how Awaketoshop, operated by Awake Travel and Tours (Registration Number: 2017 / 099925 / 07), collects, uses, stores, and protects the personal information of users in compliance with the Protection of Personal Information Act (POPIA) and other relevant data protection laws.

2. Collection of Personal Information

2.1. Awaketoshop collects personal information when users create an account, place an order, subscribe to newsletters, or interact with the website. This may include but is not limited to names, addresses, contact numbers, email addresses, and payment details.

2.2. Users have the option to browse Awaketoshop anonymously, and the collection of personal information is only done with explicit consent.

3. Use of Personal Information

3.1. Awaketoshop uses personal information for the following purposes:

Processing and fulfilling orders
Providing order and shipping updates
Sending promotional materials with consent
Improving and personalizing user experience
Complying with legal obligations

3.2. Personal information will not be used for purposes other than those specified without obtaining explicit consent from the user.

4. Storage and Security

4.1. Awaketoshop employs industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

4.2. Personal information is stored on secure servers and is accessible only by authorized personnel.

5. Third-Party Services

5.1. Awaketoshop may use third-party services for payment processing, shipping, and analytics. These third parties have their own privacy policies, and users are encouraged to review them.

5.2. Awaketoshop is not responsible for the privacy practices or content of third-party websites.

6. Cookies and Tracking Technologies

6.1. Awaketoshop uses cookies and similar technologies to enhance user experience, analyze website usage, and provide personalized content.

6.2. Users can manage cookie preferences through their browser settings.

7. Marketing Communications

7.1. Users may opt-in to receive marketing communications from Awaketoshop. They can opt-out at any time by following the unsubscribe instructions provided in the communication.

8. User Rights

8.1. Users have the right to:

Access their personal information
Correct inaccuracies in their personal information
Request the deletion of their personal information
Object to the processing of their personal information

8.2. Requests can be made by contacting Awaketoshop through the provided contact information.

9. Compliance with POPIA

9.1. Awaketoshop complies with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

10. Changes to the Privacy Policy

10.1. Awaketoshop reserves the right to update this Privacy Policy. Users will be notified of any material changes.

11. Contact Information

11.1. For questions, concerns, or requests related to privacy, users can contact Awaketoshop at [contact email/phone].

By using the Awaketoshop website, users acknowledge that they have read, understood, and agree to the terms of this Privacy Policy.